Terms & Conditions
Last updated: March 2026
1. Scope
These Terms & Conditions apply to all orders placed through cultprint.eu.
2. Contract Partner
Your contract partner is:
TW Beckmann Consultancy Services Ltd. (trading as cultprint)
Askou 41, Marina 3 15A
8560 Paphos, Cyprus
Email: cultprint@twb-consultancy.services
3. Products
All products are print-on-demand items manufactured by third-party production partners. Each item is custom-made to order.
4. Ordering Process
The ordering process consists of the following steps: Select product → Customize → Checkout → Order confirmation. By submitting your order, you make a binding offer to purchase.
5. Prices & Payment
All prices include VAT where applicable. Payment is processed via the available payment methods at checkout.
6. Shipping
Products are manufactured and shipped by our production partner. Delivery times vary by destination (typically 5–12 business days within the EU, 7–20 business days internationally).
7. Right of Withdrawal
Important: As custom/personalised products made to order, our items are exempt from the standard 14-day right of withdrawal per EU Directive 2011/83/EU, Article 16(c). This is clearly stated before purchase.
For more details, please see our Right of Withdrawal page.
8. Defective Products
If a product arrives damaged or with print defects, please contact us within 14 days of receipt. We will replace the item or issue a full refund.
9. Liability
Our liability is limited to intent and gross negligence to the extent permitted by law. For slight negligence, we are liable only in the case of a breach of essential contractual obligations. Liability is limited to foreseeable, typically occurring damage.
10. Data Protection
For information on how we process personal data, please refer to our Privacy Policy.
11. Governing Law
The laws of the Republic of Cyprus apply. EU consumer protection regulations remain unaffected.
12. Changes
We reserve the right to update these Terms & Conditions. Last updated: March 2026.